In addition to everything mentioned in the other parts of this series, there are some general rules to consider as well. For example, even though I am wearing a name tag, I don’t like you to call me by my name. “How are you doing, Mike?” will annoy me, and most everyone who works at a theater. If you know me, by all means call me by my name. But, if you don’t, I’ll view this as snarky behavior and get annoyed.

If you need change, get it from the box office, don’t ask someone at concession. The computer program that runs the concession stand is different than the one that runs the box office. So, it’s not that we are lazy and don’t want to get you change; it’s that we can’t get you change because the register won’t allow it unless you purchase something.

Remember that I’m just a powerless movie theater employee. Most things that you’re likely to complain about, I can’t fix. I’ll have to call a manager. I’m not authorized to let you switch theaters, let you in with outside food or drink, or allow you to enter a theater to look for your kids. So, don’t get mad when I can’t provide a solution. Most times, it is better to just request a manager right off the bat.

Again, we count everything. So I can’t just give you a bag or a cup (other than a tiny courtesy cup) so don’t ask. I can give you a tray, but that’s really it. Anything else, and you’ll have to pay for it. Sorry, but it isn’t my decision.

If you’re seeing a digital, 3-D movie, you’re going to be charged more. This isn’t for the 3-D glasses. This is for the 3-D presentation. The glasses are not yours to keep. And it’s pretty pointless to try to steal them because you’re not going to save money on your next 3-D movie ticket purchase because you’ll still be charged the extra $3 to $4 for the digital presentation. They’ll also give you another free pair to use at your next 3-D movie, so why would you want them? Not to mention the fact that they don’t work anywhere else.
   
If you keep this stuff in mind, and are just considerate, you can ensure that you and everyone else has an enjoyable time at the movies.

Part 3: In the Theater