Michael J Smith

Work Experience

  • Procedural Technical Writer

    Amazon.com
    Period: 03-2013 – Present
    Job Type: Full-Time
    Write complex emergency and standard operating procedures for data center electrical equipment. Lead the team’s implementation of DITA including defining our content reuse strategy, best practices and coding standards.

  • Technical Writer Leader

    Computer Sciences Corporation
    Period: 01-2009 – 03-2013
    Job Type: Full-Time
    Create complex technical documents and drawings for government clients. Troubleshoot and correct coding issues with proprietary software application.

  • Web Consultant

    American Society of News Editors
    Period: 11-2010 – 04-2012
    Job type: Consultancy
    Produced dynamic multimedia content for ASNE’s annual convention, Sunshine Week Initiative and journalism awards. Managed SunshineWeek.org’s social media and web site strategy.

  • Managing Editor

    Custom Briefings
    Period: Managing Editor: 10-2007 – 12-2008
    Assistant Managing Editor: 05-2007 – 10-2007
    Online Editor: 01-2007 – 05-2007
    Job type: Full-Time
    Took products from conception to completion while soliciting client feedback to ensure vision and expectations were met. Doubled the editorial output of production team at a time when morale was severely diminished.

  • Night News Desk Producer

    The Washington Post
    Period: 10-2005 – 01-2007
    Job type: Full-Time
    Served as editor-in-chief of WashingtonPost.com during the overnight hours, updating the web site and choosing content. Calmly guided the site through several major breaking news events.

  • Research Reporter

    Kiplinger’s Business Forecasting
    Period: Research Reporter: 07-2003 – 10-2005
    Editorial Assistant: 10-2001 – 07-2003
    Job type: Full-Time
    Researched and verified factual information for web site stories and Kiplinger newsletters. Produced graphics for publications, helped maintain the web site, and wrote stories, press releases and scripts.

Education

  • Northern Virginia Community College

    Period: 2011 – 2013
    Qualification: Associates of Applied Science – Information Systems Technology

  • Penn State University

    Period: 1996 – 2001
    Qualification: Bachelor of Arts – Journalism

Awards & Certificates

  • Web Design & Development Certificate

    NVCC – Summa Cum Laude

  • Network Administration Certificate

    NVCC – Summa Cum Laude

  • Phi Theta Kappa Honor Society

    Member Since 2012

  • NVCC Presidential Scholar

    Since 2012

Resume PDF

Applications

  • Adobe Creative Suite
    11 years experience
  • Microsoft Office Suite
    20 years experience
  • Microsoft Visio
    5 years experience

Coding & Programming

  • CSS2/CSS3
    6 years experience
  • HTML/XHTML
    14 years experience
  • DITA/XML
    1 years experience
  • MySQL
    3 years experience
  • Perl
    1 year experience
  • PHP
    3 years experience
  • PL/SQL
    2 years experience

Concepts

  • Network Security
    2 years experience
  • Network Technologies
    5 years experience
  • Search Engine Optimization
    5 years experience
  • Software Development
    5 years experience
  • Web Accessibility
    2 years experience

Content Management Systems

  • DotNetNuke
    2 years experience
  • TWiki
    2 years experience
  • Wordpress
    5 years experience

Design

  • Graphic Design
    10 years experience
  • Logo Design
    5 years experience
  • Web design
    16 years experience